We specialize - Eligibility is the only thing we do.  We don't use collections as a “Plan B.” We will fight to secure eligibility for every patient because no other business objective stands in the way.  As a result, we improve your hospital’s bottom line.

 

We work efficiently - Our Technology and business systems are fine tuned with one goal: to reduce administrative burdens. We rely on data exchange capabilities to provide robust, real-time reporting.  Our efficiency translates directly into increased third party payer conversion rates.

 

We care - We never charge your patient a fee.  Our selectively recruited Eligibility Advocates will make sure that every patient is personally screened (not simply credit checked) and well informed of their options.

 

We listen - Customer service is job one. Open and frequent communication ensures that we have the right people and the right processes--all at the right time; available to meet the needs of our clients.

 

Better patient education means better patient participation.  It increases the likelihood of approvals and decreases unnecessary placement to collection agencies.

We focus on family - Patient interviews often give insight to desperate household situations. Even if your patient is not eligible, we will enroll all household members who are eligible free of charge.

 

We process every eligibility case - We can handle any account type you refer to us, including outpatient ancillary and surgical services, ED accounts, disabled patients and Medicare patients. It adds up to better profit for you, while increasing the outreach efforts of your facility.